
AI Software Engineer
NCSSep 2025 - Present
Building FastAPI backend services and LLM pipelines for NCSgpt, an internal AI platform used by more than 1,000 employees.
- Developed a Retrieval-Augmented Generation pipeline over enterprise knowledge sources, combining vector search with LLM generation to ground responses and reduce hallucinations.
- Instrumented NCSgpt with Langfuse and OpenTelemetry for end-to-end observability across prompt tracing, latency monitoring, and cost tracking.
- Designed an Email Agent harness over Microsoft Graph APIs with intent routing and retrieval for secure email search, summarisation, and reply drafting.
- Engineered an AI PowerPoint generation service with Dockerised Python agents that autonomously generate, modify, and adapt decks.




